Its one thing to make a mistake, but making a mistake while watching TV and talking to another player on the table, is no excuse. I noticed a few mistakes dealers made a couple times in the 4 times I've played there, and it finally happened to me, costing me almost 2,000 dollars because of dealer error, in which he turned the river card while the action was still on one guy, right in front if him. on the flip side, there seems to be a too much of a relaxed environment with the dealers. The poker room is just like any other, but because they are new and know what the other casinos do, they try to out do them, a good thing.